Shipping Policy

At Elayne Lights, we are committed to providing you with a seamless and delightful shopping experience, and this extends to our shipping policy. Please take a moment to familiarize yourself with the details below:

Order Processing Time:

• All orders placed with us are processed within 2-5 business days. We understand that prompt shipping is important to you, and we strive to get your order ready for delivery as swiftly as possible.
• Please note that our order processing does not take place on weekends or holidays. Orders received during these times will be processed on the next available business day.

Shipping Locations and Delivery Times:

• Great news for you: All shipping from Elayne Lights is completely FREE! We want to make sure that bringing exquisite lighting into your home is as convenient as possible.
• Please keep in mind that we operate from different locations around the world, ensuring you have access to the best products. Due to this, the delivery times may vary depending on your specific location and the product you've chosen. Rest assured, we're committed to delivering your order in the shortest time frame possible.

Address Confirmation:

• To ensure a smooth delivery process, we exclusively ship to confirmed order addresses. We kindly request that your order address matches your shipping address. This practice helps us maintain the highest standards of accuracy and efficiency.
• Please be aware that in certain cases, due to stock status and time zone differences, we may choose to ship your item from our first available warehouse. This allows us to ensure the fastest possible delivery to your doorstep while minimizing any potential delays.

Possible Delays:

• In some cases, we may experience a high volume of orders. While we always do our best to meet our processing and shipping timelines, there might be instances where shipments are delayed by a few days. If your order faces any significant delay, we will make sure to contact you promptly via email or telephone to keep you informed about the status of your shipment.